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Cloud User Management

As the Administrator of your firm’s account you have two options for adding, deleting or modifying a user’s account:

Self Service – new user setup only $99
Modify user accounts at Xcentric Account Center

Account Administrators* may add, delete, enable or disable Xcentric Cloud user accounts in real-time through the Account Center. Once logged in you will also be able to change the name of  a user who, for example, has recently married. 

Once the user has been modified, we will receive notification and billing will be adjusted as necessary.  Please refer to your agreement for more details on billing.

* Exceptions:
- If your firm moved to the Cloud prior to 2010, you may not have the ability to assign applications to the newly created user. Please give us a call at 678.297.0066 or send an email to support@xcentric.com for assistance with this.
- The pricing listed applies to full Cloud Users. Please refer to your agreement for prices if you subscribe to ancillary services such as Hosted Email.

Assisted Service – new user setup $349

If you prefer that we manage a user on your behalf, simply use the form below to submit requests for adding, deleting, enabling or disabling Xcentric Cloud users. This form may also be used for name changes of users who, for example, have recently married.  See “User Management Options” below for more information.

This legacy option may require up to 36 hours to process account setup and configuration. Completing the Cloud User Management request will create a helpdesk ticket and you will receive a receipt via email to monitor progress. Should additional information be needed to complete your request(s), we will contact you via the contact information entered below.

Please note that for security and billing reasons, only your firm’s designated Administrator(s) may submit requests.

Your Information

First Name*
Last Name*
Company*
Email Address*
Phone Number

What Do You Want To Do?

 Add Delete Enable Disable Change

User First Name*
Last Name*
Title
Office
Phone Number
Date to modify*


Further instructions
Please allow 3 business days for processing.

* Indicate required fields