The undifferentiated heavy lifting that threatens your firm’s growth

Each year, we speak to thousands of accounting firms from all across the country about Cloud and its relevance to creating operating efficiencies. In fact, our very own Roman Kepczyk specializes in using the Lean Six Sigma process to help firms squeeze out every last ounce of productivity by streamlining their tax, audit, and administrative workflows.

One of the core tenants of the Lean Six Sigma process is to eliminate waste, or unproductive cycles, in a process. In 2006, Jeff Bezos proposed that businesses spend 70% of their time, energy, and dollars on undifferentiated heavy lifting and only 30% on true differentiated value creation. Nowhere is this more present in than in the realm of managing the technology life cycle. Every 3-4 years, your peers replace technology that was functionally working — although it may be deemed end-of-life by the manufacturer — with another black box that essentially does exactly the same job. The replacement may be marginally better or faster, but rarely does it add revenue, better enable you to deliver services, or increase your ability to grow your firm. (more…)

Roy’s Ramblings: Cloud Enables Growth & Scale

If your firm is going through or preparing for a merger/acquisition, this short 2-minute video applies to you.  If your firm is interested in retaining key employees with the incentive of working from home and/or not having to quit the firm if their spouse is relocating, etc., this video is for you.

Several CPA firms often find themselves stuck in the same IT routine, replacing their core IT systems every few years without adding value.  In the Xcentric Cloud, you don’t have to do stay in that routine.  Watch this quick video to find out how to become more scalable and add more value to your firm. (more…)

Building Your Firm’s Technology (Vendor) Team

Designing and implementing a high-quality network that supports the needs of a CPA firm is not a simple task. Unfortunately, as technology progresses, what has always been a difficult task is only becoming more complex. On a positive note, the opportunities for CPA firms to take advantage of different and new technologies has grown drastically and those opportunities will only continue to increase. Looking forward, technology companies will continue to create new applications and services that will allow CPA firms to better serve their clients. This continuing growth and development of the relationship between IT providers and the accounting industry creates both opportunities and challenges for IT decision makers. (more…)

Xcentric Completes Another SOC Audit

We have completed our SOC audit for this year, verifying our adherence to security standards and policies. We’re excited to have achieved a favorable report from the auditor.

“Maintaining an environment that can withstand the scrutiny of a SOC2 audit each year is a formidable task shared by every team member at Xcentric and one we take very seriously. Enough so that we have a third-party review and strengthen our policies and audit how effectively we manage to them. I’m pleased to say that we have completed another annual SOC audit successfully, and it’s very gratifying to see the validation of the hard work and diligence of the Xcentric team in following our controls.” – Bob Cross, Director of Technology (more…)

Welcome to the New Xcentric Cloud Portal

We are pleased to announce the release of our latest Cloud Portal.  Over the last fifteen years, we have been fine-tuning this custom platform around one simple idea…technology is hard – how can we make it easier for CPAs?  It’s pretty amazing to consider the complexity of what transpires when a person launches an application over the Internet.  We won’t get into all of the technical pieces, but you can imagine one must consider security, data storage, application configuration and server optimization, bandwidth, backups, and much much more.

With this latest version of the Cloud Portal, we have taken another step towards simplifying the complex.  This starts out with the new look and feel but has been woven into the entire user experience. (more…)

Atlanta Bridge Collapse = More Xcentric Employees Working Remotely

News of the Atlanta I-85 bridge collapse is pretty widespread across the country.  To summarize quickly for those who have not heard about it, an accidental fire started under one of the major Atlanta interstate bridges two weeks ago.  This resulted in a section of the bridge collapsing in only a few hours.  This incident has caused one of Atlanta’s busiest interstate sections to close until the bridge can be repaired.  Current estimates are indicating that the bridge won’t be completed until mid-June.

Before the fire, Atlanta’s traffic was already horrific. According to the INRIX’s 2016 Global Traffic Scorecard ranking, Atlanta has the 4th most traffic of any city in North America and ranks as 9th in the world.  Needless to say, commuting for professionals, parents, and students has gone from being a daily pain to a quality of life nightmare. (more…)

Remote Employee Q&A: Holly

Basic Info

  • Name: Holly
  • Title: Operations Coordinator
  • Firm size: 35+ employees
  • How long at the firm: 10 years
  • How long and how often have you been working remotely: 7 years


The Power of the Cloud for IT Firm Administrators

The Xcentric Cloud provides powerful tools for IT firm administrators.  In order to efficiently and effectively support users, we realize that firm administrators need increased access to network settings and firm accounts.  In order to provide special administrative access to qualified users, we have developed and integrated advanced tools and utilities into the Xcentric Cloud Portal.

In a traditional or self-hosted network, administrators are required to navigate across their network and servers to access utilities and admin panels located in various locations or on multiple servers.  Provided below is an overview of the functions and utilities made available to IT firm administrators in the Xcentric Cloud Portal within a single pane of glass. (more…)

Remote Employee Q&A: Connie Buenrostro

Basic Info

  • Name: Connie Buenrostro
  • Title: Office Manager
  • Firm size:  8+ employees
  • How long at the firm: 9 years…pretty much been with the firm since their beginning
  • How long and how often have you been working remotely: After Roman reviewed our firm and told us to go more paperless, I started working remotely a good bit. I moved to Mexico in August 2016 (and will be here for a couple of years) and went completely remote.


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