One of the primary tools utilized by firms to transition to a “less paper” environment is scanning technology which captures paper source documents into electronic formats to be utilized for archival, onscreen preparation, and digital review. Users that have successfully transitioned to digital documents or assisted others in doing so have offered the three following critical tips to help your firm optimize your scanning processes from the very beginning.
Centralized Administrative Scanning: According to the Association for Accounting Administration’s Paperless Benchmark survey, the majority of firms have found that by transitioning the scanning process to administrative personnel, efficiencies are gained by having a few personnel that work very closely with the application. This promotes a firm standard workpaper file, created at a much lower cost than using professional staff who are more expensive and less apt to enforce a single firm standard. Best practices point to having a tax person provide training to scanning personnel to do a basic organization of the documents and pulling out items that are not needed, while leaving any questionable items in for the practitioner to determine if they are necessary for the preparation of the return or not.
Solid Quality Control Process: Administrative personnel should have a standardized process to verify the quality of a client’s document package by first counting the number of documents that are to be scanned and notate that amount either on the bottom of the page or in another log. The documents should then be scanned in double sided and the number of total scans compared to the page count. If the number pans out, the scanning person should review the documents onscreen by viewing two to four images simultaneously where they will verify that there are no “white-outs” or “black-outs,” which are unusable images caused by scanner errors, or incomplete pages, which can be caused by having a folded page go through the scanner. If any of the QC items fail, the administrative person would delete the image and RESCAN the entire stack which will take much less time than trying to manually find and correct the specific error. Don’t worry about the blank pages as they can be automatically deleted with the bookmarking tools such as CCH FxScan or Copanion Gruntworx which are designed to organize the data in a format that is more usable to the practitioner, as well as eliminate the blank pages. Industry expert Tom Davis of Bowen Philips, LLP has found that with optimized scanning equipment there is an extremely low incidence of scanning errors in the scanning process and the need to have administrative personnel review the images is not necessary, so they have the professional staff do QC during preparation. (more…)