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Document Retention Considerations in a “Less Paper” World

Wednesday, May 9th, 2012

Virtually all firms have a basic document retention policy that outlines what physical files are saved, how long they are kept and when they should be disposed of. However, many firms have not taken into account all the facets of transitioning to a digital environment, particularly today when files can be stored in a multitude of electronic formats.

The good news is that for firms that have traditionally had a good physical document retention policy and have educated users on its requirements, the transition to include digital files in the mix is fairly straightforward as long as policies are reviewed and updated annually. Firms that have not done so well may be facing a momentous cleanup of old physical and newer digital files to comply with a digital document retention policy, but this transition should be a business requirement in today’s litigious environment. (more…)

Protecting Your Laptop— and the information in it

Wednesday, April 18th, 2012

LaptopLaptop computers have proven to be effective business tools, allowing firm members to work in the office, at client sites or any location they choose at any time that is convenient to them. This accessibility comes, however, with the responsibility of protecting the device and, more importantly, the information that is available through it. Countless firms have experienced a laptop theft, many of which could have been prevented and the impact minimized through proactive education and security tools.

There are four approaches firms can take to prevent laptop theft and its impact:

1. Remote Access. The first step in protecting firm data is to minimize the amount of client data that is actually stored on the remote laptop and that could be exposed if it is lost or stolen. Larger firms with Citrix or Windows Terminal Servers allow remote users to do all work on the firm’s servers so that no data resides on the machine. This assumes the laptop has Internet connectivity, but with most clients providing Internet access and enhanced connectivity through today’s 3G and 4G digital cellular systems, most firms will get remote Internet access more than 90% of the time, which can eliminate the majority of the firm’s exposure. Smaller firms can opt to use remote access software such as Windows Remote Desktop, LogMeIn or GoToMyPC to connect to a workstation in their office to accomplish the same thing. Firms can also transition to “cloud” applications that are hosted entirely on the web. The benefit of using remote access is that IT personnel are responsible for backing up data instead of the accountant in the field. This also eliminates engagement binder check in/out, synchronization and field networking issues that auditors experience with engagement binders when working in the field on local workstations. (more…)

Digital Administrative Capture

Monday, November 21st, 2011

Most firms have done a good job of using paperless tools to streamline audit and tax production, and integrated workflow tools are doing an amazing job of managing our clients’ digital files once they are in the firm’s systems. But is your firm taking advantage of all of today’s digital capture technology?  Regardless of what format information takes when it enters your firm, there are tools that can capture it in an electronic format so it can be fast-tracked into your paperless workflows, particularly in your administrative department, which is often behind when it comes to paperless technology. This article will look at a number of tools and processes to optimize your firm’s digital capture.

Business Cards- Often the first contact with a prospective client ends with the exchange of business cards with scribbled notes for follow up.  If you have a stack of these cards, CardScan Executive scanners will capture all of this information quickly into Outlook or into many of the popular customer relationship programs with optical character recognition (OCR).  If you carry a smart phone you can also take a picture of that business card and send it to administration for immediate processing. There are even smart phone applications (Android and Apple devices, for example) that will take that photograph and run OCR to capture the data much the way the card scanner does.  (more…)

Immediate Response Document

Thursday, August 18th, 2011

 The majority of firms today have not written a disaster recovery plan and those that have seem to have a very difficult time keeping them current.  Much of this difficulty can be attributed to the expectations of the traditional written plan that details every piece of equipment, system settings and configuration, and communications, all of which are in a constant state of flux.  Every time the IT team takes a look at the written document, they are reminded that more changes are on the way and it becomes harder and harder to commit to updating it.  For the small percentage of firms that have found a way to keep a current disaster plan updated, we applaud you!  For the rest, we recommend that you take a proactive step in the direction of protecting your firm by developing an Immediate Response Document (IRD).  Please note that while this document  is not a substitution for a disaster plan or intended to be an all–inclusive list, it will take your firm a lot further faster in responding when things go really bad. (more…)

Are Your People Prepared for the Zombie Apocalypse?

Friday, June 17th, 2011

On May 15, 2011 the Center for Disease Control discussed in their blog how they would respond to a Zombie Apocalypse.   Yes, you read that right the CDC is talking about Zombies; think Night of the Living Dead, Resident Evil, or my personal favorite Bill Murray in ZombieLand.  While the report was written “tongue in cheek,” the title is intriguing enough to make people actually think about and prepare for a disaster or pandemic event.   The article goes on to discuss how the response of the CDC to such an event would be very similar to a natural or manmade disaster, which is the overall point.  With the recent storms in the Southeast and the tragic earthquake and Tsunami in Japan, there were certainly lots of accounting firms and their personnel directly impacted.  But how many of them were actually prepared? 

One of the things administrators can promote in their firms is the awareness of how to individually prepare for a disaster and make it easy for your personnel by providing education and resources that they can use immediately.  Think about having a Zombie Apocalypse “Lunch and Learn” and giving everyone a printed Disaster Kit checklist to take home.  (more…)

Remote Access “Cloud” Hosting Options for CPA Firms

Tuesday, May 17th, 2011

A lot of people are confused about “cloud” computing, as it is a buzzword used to describe a variety of tools and remote access situations which can encompass a fairly broad spectrum of technologies. In its truest form, cloud computing is a completely outsourced solution (Saas-Software as a service) where the firm pays a vendor a usage fee to access applications and information that the vendor manages in an Internet accessible facility.

CCH Research and CCH SaaS Portal are solid examples of stand-alone cloud products that have been well adopted by the marketplace where the firm pays a fee for what it uses and CCH is responsible for all maintenance and infrastructure. CCH is in the process of building out a comprehensive suite of Saas-based accounting products that will eventually encompass Practice Management, Document Management, Workflow, and Audit Engagement tools that will take advantage of the next generation of programming tools and information technologies. But what do firms do today if they want to take advantage of the benefits of cloud technology and have their entire suite of applications including CCH accounting products, email, Microsoft Office and other applications that they are required to support like QuickBooks, accessible in a cloud-like environment? (more…)

Why I joined Xcentric

Monday, April 18th, 2011

Roman Kepczyk, CPA.CITP

The ITPNA/Xcentric Partnership

Technology continues to be increasingly complex and accounting firms need holistic solutions that take into account the best digital practices integrated with the leading information technology tools and infrastructure available. InfoTech Partners North America, Inc. has earned a reputation of being the top independent strategic technology partner to accounting firms at the same time that Xcentric has become the top accounting firm network integrator and cloud hosting company in North America. Individually, they have received accolades as Information Technology Leaders to the accounting profession and together they provide a partnership that is unparalleled by any organization positioned to assist accounting firms with their technology needs.

Leveraging Knowledge And Experience

One of the primary reasons for the acquisition was to combine the unique knowledge bases and experiences of the two entities to provide comprehensive information technology resources to their combined client base. Xcentric will now be available to assist clients with optimizing the tax, audit and administrative production workflows on the very networks they have built and managed for the past decade and ITPNA clients will have access to Xcentric’s cloud hosting, network integration and technical expertise. This combination will provide firms with more comprehensive IT solutions so they can focus on what matters most, providing tax and accounting guidance to their clients.

Integrity Counts

Roman H. Kepczyk and Trey James have built their organizations on a foundation of integrity. This means acting on behalf of the client’s long term best interests and not those of accounting software or hardware vendors for short term gain. We strive to be straightforward in all our dealings with our clients, listen carefully and give support when its needed, and we will treat you with respect-even when we disagree.

Built On Success

For the past decade, Trey James and Roman H. Kepczyk have successfully collaborated on a multitude of common clients to provide the best solutions for both their client bases which has created an environment of professional respect and personal friendship. The transition of ITPNA to Xcentric was a natural evolution of doing what is best for both their clients and their businesses.

Xcentric Consulting - We help CPA firms execute their technology plans. Learn More

IT Trends to Watch this Busy Season

Sunday, March 20th, 2011

The busy season is upon us and the majority of tax personnel are keeping their heads down in the trenches and focusing on getting the work out, while most firm administrators are overseeing the overall workflow to make sure it goes smoothly.  The Firm Administrator position presents a unique opportunity to observe production from a firmwide level and suggest opportunities for improvements.  With that in mind we list seven IT Trends to watch out for in the next few months.

AutoFlow Success: While most firms have adopted an automated bookmarking tool to organize scanned documents, we are expecting to see success from Copanion and CCH AutoFlow this year in actually taking the data from the scanned source documents and inputting it into the return.  This will allow the preparers to verify those items and reduce overall reviewer time, which significantly reduces the cost of producing that tax return, leading to higher profitability.

Digital Delivery: When you take a look at the steps and cost to get a physical tax return delivered to a client, it’s obvious that using digital tools will significantly reduce the cost for those that take advantage of it.  Since the vast majority of business clients are comfortable using computers, it makes sense to approach those clients about delivering their return either through a portal or secured email application.  We personally like the portal option as it allows for collaboration on ongoing work, but realize that some tax practices will opt for email, which is OK as long as it’s encrypted and secure! (more…)

Personal Online Backup Options

Sunday, March 20th, 2011

The fact today is that with the transition to a “less paper” environment, accountants rely on computers and the digital data stored on them more than ever for producing the majority of their work.  The loss of one file by accidental deletion, overwriting,  or the loss of the entire computer by a hard disk crash or theft can create a disaster scenario that in the worst case could lead to the loss of that accountant’s  entire business, which is why offsite backups are a critical component for business continuity for business owners today.  Most users backup their data locally onto other media such as tapes, CD/DVDs, USB flash drives and USB storage disks, but these backups are susceptible to theft, fire, or other disaster if not adequately stored in a secure offsite location.  While many accountants move their backup media offsite, they seldom think about the cost and time to do this and the impact if that media is stolen, or more likely if they forget to take the latest version offsite and then are hit with a disaster.  The solution to this scenario is to augment the firm’s backup processes with secured automatic online backups to the Internet, so that the data the firm’s data is protected in the event of a total disaster.  (more…)

Quick Scanner Optimization Tips

Sunday, February 20th, 2011

One of the primary tools utilized by firms to transition to a “less paper” environment is scanning technology which captures paper source documents into electronic formats to be utilized for archival, onscreen preparation, and digital review.  Users that have successfully transitioned to digital documents or assisted others in doing so have offered the three following critical tips to help your firm optimize your scanning processes from the very beginning.

Centralized Administrative Scanning: According to the Association for Accounting Administration’s Paperless Benchmark survey, the majority of firms have found that by transitioning the scanning process to administrative personnel, efficiencies are gained by having a few personnel that work very closely with the application.  This promotes a firm standard workpaper file, created at a much lower cost than using professional staff who are more expensive and less apt to enforce a single firm standard.  Best practices point to having a tax person provide training to scanning personnel to do a basic organization of the documents and pulling out items that are not needed, while leaving any questionable items in for the practitioner to determine if they are necessary for the preparation of the return or not.

Solid Quality Control Process:   Administrative personnel should have a standardized process to verify the quality of a client’s document package by first counting the number of documents that are to be scanned and notate that amount either on the bottom of the page or in another log.  The documents should then be scanned in double sided and the number of total scans compared to the page count.  If the number pans out, the scanning person should review the documents onscreen by viewing two to four images simultaneously where they will verify that there are no “white-outs” or “black-outs,”  which are unusable images caused by scanner errors, or incomplete pages, which can be caused by having a folded page go through the scanner.    If any of the QC items fail, the administrative person would delete the image and RESCAN the entire stack which will take much less time than trying to manually find and correct the specific error.  Don’t worry about the blank pages as they can be automatically deleted with the bookmarking tools such as CCH FxScan or Copanion Gruntworx which are designed to organize the data in a format that is more usable to the practitioner, as well as eliminate the blank pages.   Industry expert Tom Davis of Bowen Philips, LLP has found that with optimized scanning equipment there is an extremely low incidence of scanning errors in the scanning process and the need to have administrative personnel review the images is not necessary, so they have the professional staff do QC during preparation. (more…)