Cloud Infrastructure Engineer

Role Objectives

Xcentric is a successful and widely recognized private company that provides technology hosting and consulting services to the SMB market and seeks a highly motivated, personable, flexible, experienced professional IT consultant to facilitate the technical support requests placed by our clients.

The Cloud Infrastructure Engineer works in a fast-pace environment driving performance and reliability from the servers, networks, and related utilities and hardware that comprise the cloud infrastructure.  The position tackles challenging, unique situations every day and works with other functions and employees within Xcentric as well as our customers. They are looked upon as a subject matter expert and advocate to fellow team members on making reliable technical decisions around engineering and supporting the complex technology that runs the business critical systems for our customers.

In general, the Cloud Infrastructure Engineer must have a knack for higher level technology design, architecture, system analysis and troubleshooting. The ability to communicate effectively and manage multiple projects is also required.

Skill Set

  • Citrix XenApp expertise (Citrix certification preferred)
  • Virtualization experience (VMware, Hyper-V)
  • Specialist in Windows support (Microsoft certification preferred but not required)
  • Scripting/automation via PowerShell, VBscript, AutoIT or the like
  • SAN storage infrastructure experience (EMC in particular)
  • Microsoft Clustering experience
  • Microsoft SQL experience (installation, configuration, troubleshooting experience)
  • Microsoft Exchange experience (installation, configuration, troubleshooting experience)
  • Resolve escalated application and system support issues
  • Define problem management processes for service outages
  • Bring system changes into Production and performing initial implementations
  • Implementing high-risk changes, e.g. application patches, software upgrades
  • Server builds
  • Troubleshoot root causes of problems through liaisons with external vendors and internal teams
  • Minimum 7 years of relevant experience

*Salary is dependent upon experience.


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Hosted Services
Alpharetta, GA or Bozeman, MT
Work Shift


About Xcentric

Xcentric is a fast growing company that has taken the lead in the exciting field of technology solutions for CPA firms. We work hard, but we're passionate about what we do, and we have fun doing it.
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